We use various courier companies whom we trust to ship your valuable items from our Sydney & Hong Kong warehouses

All of our shipments are insured. If you want your order quick we highly encourage you to select the express option during checkout, this is our quickest delivery method.
If you're one of our lucky international customers with a strong exchange rate we now ship to the rest of the world fully insured either from our Sydney or Hong Kong warehouse.
Unfortunately delays sometimes occur due to peak periods, traffic, weather etc, we try our hardest to deliver on time.
If you have any questions about shipping we're always here to help, shoot us an email : or jump on the chat.
The Independent Team
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